Billing Terms & Conditions

These Billing Terms & Conditions govern all financial transactions executed on Zoravibe (www.zoravibe.com) within the United States market. All pricing, billing metrics, and transaction ledgers are maintained and executed exclusively in United States Dollars (USD).

Zoravibe is owned and operated under the verified corporate identity of ALINTA ENERGY RETAIL SALES PTY. LTD. (ACN: 149 658 300), legally represented by our primary administrator, Jamie Dunks. We ensure complete transparency at checkout to strictly fulfill Google Merchant Center guidelines regarding upfront billing safety and fraud prevention.

1. Approved Payment Methods

To ensure a highly secure, frictionless payment workflow, we support all major US and international financial instruments through heavily encrypted payment tunnels. We accept:

• Major Credit and Debit Cards: Visa, Mastercard, American Express (AMEX), Discover, Diner's Club, JCB.
• Digital Wallet Networks: Apple Pay, Google Pay, Shop Pay.
• Alternative Payment Gateways: PayPal.

2. Advanced Encryption and Payment Security (SSL & PCI)

The safety of your financial identity is paramount to our organization. Your transaction flow is fully reinforced with industry-leading security parameters:

• Our checkout infrastructure is certified Level 1 compliant with the Payment Card Industry Data Security Standard (PCI-DSS).
• Every transaction page utilizes secure socket layer (SSL) certificates with 256-bit encryption technology to completely obscure and isolate your raw card numbers from eavesdropping or script injection.
• Zero Data Storage Policy: Zoravibe does not capture, store, or have human visibility into your credit card CVV codes or complete account routing numbers. Everything is routed instantly via encrypted API keys to our merchant bank processors.

3. Timing of Billing & Order Authorization

When you complete your checkout process on our platform:

• An immediate pre-authorization request is submitted to your card issuer to confirm liquidity.
• Your chosen payment instrument is officially billed and debited immediately upon order confirmation. If your card fails authorization or security screening checks, the transaction will instantly drop, and your order will remain unfulfilled.

4. Sales Tax and Regional Allocation

In strict compliance with United States internet sales laws (including Supreme Court Wayfair precedents), sales tax is automatically determined based on your exact destination state and zip code. The precise sales tax allocation will be visibly presented at checkout before you input your payment confirmation details.

5. Protection Against Fraudulent Transaction Activity

To ensure a safe environment for both consumers and our logistics network, all orders are routed through automated anti-fraud filtration algorithms. If an order exhibits sharp risk signals (such as a profound mismatch between the billing country and shipping destination country, or repeated failed CVV inputs), we reserve the right to flag the order for manual verification or implement automatic cancellation and an immediate refund to protect the true cardholder.

6. Direct Billing Discrepancies and Support Requests

If you identify an unexpected charge or double billing artifact on your credit card statement originating from our brand, please do not file a formal bank dispute (chargeback) immediately. Bank chargebacks delay fund resolutions by up to 60 days. Instead, contact our financial support desk directly at support@zoravibe.com. We investigate all financial inquiries within 24 hours and, if a clerical error is detected, we will instantly process an immediate refund patch.