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Privacy Policy

This Privacy Policy describes how Zoravibe (www.zoravibe.com) collects, utilizes, safeguards, and discloses your Personal Information when you browse, interact with, or finalize a transaction on our website. We serve customers across the United States and operate strictly under the corporate governance of our registered parent firm, ALINTA ENERGY RETAIL SALES PTY. LTD. (ACN: 149 658 300), managed by Jamie Dunks.

We comply fully with the Federal Trade Commission (FTC) standards, the California Consumer Privacy Act (CCPA), and other relevant United States privacy regulations. We maintain a zero-tolerance policy against unethical data harvesting or hidden third-party information brokerage.

1. Categorization of Personal Information Collected

When you interact with our online store, we gather specific data strands to optimize and execute your consumer journey:

• Device Information: This includes your specific web browser version, IP address, timezone, cookie identification tokens, what items or search terms you review, and technical data regarding how you interact with the digital storefront. This data is collected automatically via cookies, log files, and web beacons.
• Order Fulfillment Information: When you purchase an item or attempt a checkout, we collect your legal name, billing address, physical shipping address, email address (support@zoravibe.com network loops), and secure phone numbers.
• Payment Details: All payment numbers (credit cards, debt instruments) are collected directly by secure, PCI-DSS certified payment processors (such as Stripe, PayPal, Shopify Payments). Zoravibe never stores, reviews, or retains your raw financial credentials on our internal servers.

2. Purpose and Utilization of Personal Information

We use your information exclusively to perform legitimate commercial services, including:

• Fulfilling, picking, packing, and shipping your purchased products.
• Processing secure financial transactions and preventing fraudulent chargeback activity.
• Providing you with live order status notifications and tracking details.
• Communicating with you directly via our support email desk to resolve consumer concerns.
• Complying with statutory legal obligations, corporate accounting criteria, and public health or tax laws.

3. Explicit Third-Party Information Sharing

We do not sell, rent, or lease your private personal information to third-party data networks or advertising syndicates. We share your information exclusively with reliable technical processors required to operate our business infrastructure:

• E-commerce Infrastructure: We utilize specialized host platforms to run our store engine.
• Logistical Networks: Your physical address and name are securely shared with shipping carriers (USPS, FedEx, UPS, DHL) solely to ensure accurate physical parcel delivery.
• Statutory Mandates: We may share personal data to comply with valid laws, court subpoenas, search warrants, or official regulatory audits initiated by state or federal authorities.

4. United States Consumer Rights (CCPA & State Privacy Laws)

If you reside within the United States, you possess specific legal rights regarding your private data:

• Right to Know & Access: You can request a clear breakdown of what personal information strands we have gathered regarding your profile.
• Right to Rectification: You can demand that we correct or update inaccurate personal data.
• Right to Deletion: You have the right to request that we permanently purge your personal historical records from our files, provided it does not clash with active order fulfillment or corporate tax retention regulations.

To exercise any of these rights, please execute a direct request to our privacy compliance officer at support@zoravibe.com.

5. Advanced Data Security Measures

We implement industry-standard administrative, physical, and digital safeguards to defend your personal records against unauthorized access, loss, alteration, or exposure. Our checkout sequence is reinforced with 256-bit Secure Sockets Layer (SSL) encryption certificates to guarantee optimal transactional safety.

6. Cookies and Tracking Mechanisms

Zoravibe employs tracking files called "cookies" to improve your user experience, remember your virtual shopping cart contents, and monitor store traffic patterns. You have the total freedom to disable or block cookies via your individual browser preference panels; however, doing so may restrict certain operational aspects of our checkout mechanics.

7. Minor Privacy Restrictions

Our website is not structured for, nor intended to attract, individuals under the age of 18. We do not deliberately or knowingly gather personal data from children. If a parent discovers a minor has furnished us with data, please email us to secure immediate deletion.